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What is the difference between Upgrading and Renewing?

October 2, 2009

A "Renewal" will extend your membership term for another year from your expiration date if your membership is still currently active. For example, if your membership is set to expire on July 1st, 2009 and you Renew, your membership will now expire on July 1st, 2010.

If your membership hasn't expired yet, you can Renew your membership by going to the "Account" section and clicking on the "RENEW" link.

If your membership HAS already expired, you can Renew your membership by going to http://www.bonjovi.com/join and clicking on the "RENEW NOW" link for the package you would like.

If your account has already expired, then it will extend for a year from the date you purchase your Renewal.

An "Upgrade" will upgrade your current package to a higher package for a pro-rated amount, but will NOT extend your membership for another year. For example, you can upgrade your membership from "Online Only" to the "Standard" or "Signature" memberships.

Are You Having a Different Problem?

Please contact customer support by sending an e-mail to bonjovi@support.sparkart.com. We do our best to reply to all inquiries within 2 business days.

Need Help?

Please check our frequently asked questions page and e-mail customer support if you can't find an answer there.
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