We try our best to reply to all submitted support inquiries within 2 business days. If you have not receive a reply to your inquiry, please make sure to check your spam folder as your email provider may have accidentally categorized our response as spam. If you have sent us multiple emails and have not yet received a reply, that does not mean we are not answering you -- it is likely that your mail client blocks our emails because it thinks it is spam. Please try to send us an email from a different address or have a friend try and email us.
Please also add the following e-mail addresses to your safe list to ensure receipt of our responses: bonjovi@support.sparkart.com bonjovivip@support.sparkart.com
