Bon Jovi — Help

What do I do if I can’t find the check-in location?

Please proceed to the venue box office and ask the attendant to direct you to the Backstage JBJ VIP check-in. If you still cannot find the check-in location, please text the emergency phone number listed in your pre-show email.

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Technical Requirements

Computer

Any computer with the Windows (versions XP, Vista, 7, or higher) or MacOS X (version Tiger 10.4 or higher) operating system.

Your computer must meet the minimum technical requirements of the supported Web Browser Software listed below.

Web Browser Software

Microsoft Internet Explorer version 8.0 or higher Learn More/ Download
Mozilla Firefox version 3.5 or higher Learn More/ Download
Apple Safari version 4.0 or higher Learn More/ Download
Google Chrome version 1.0 or higher Learn More/ Download

In addition to using one of the aforementioned browsers, the following features must be enabled:

Cookies
Javascript
Adobe Flash Player plug-in version 8.0 or higher Learn More/ Download

Please refer to the browser's documentation for information on how to enable these features.

Internet Connection

Please note that this site is optimized for a high-speed Internet connection. If you are currently using dialup we recommend contacting your local cable, phone, or satellite company for information on high speed service.