Bon Jovi — Help

I think my credit card was accidentally charged twice!

If you feel that you have received multiple charges on your account, please contact Customer Support by emailing bonjovi@support.sparkart.com as soon as possible, so that we can better assist you in resolving this issue.

← Back to Help Topics

Technical Requirements

Computer

Any computer with the Windows (versions XP, Vista, 7, or higher) or MacOS X (version Tiger 10.4 or higher) operating system.

Your computer must meet the minimum technical requirements of the supported Web Browser Software listed below.

Web Browser Software

Microsoft Internet Explorer version 8.0 or higher Learn More/ Download
Mozilla Firefox version 3.5 or higher Learn More/ Download
Apple Safari version 4.0 or higher Learn More/ Download
Google Chrome version 1.0 or higher Learn More/ Download

In addition to using one of the aforementioned browsers, the following features must be enabled:

Cookies
Javascript
Adobe Flash Player plug-in version 8.0 or higher Learn More/ Download

Please refer to the browser's documentation for information on how to enable these features.

Internet Connection

Please note that this site is optimized for a high-speed Internet connection. If you are currently using dialup we recommend contacting your local cable, phone, or satellite company for information on high speed service.