Sparkart Group, Inc., ConcertMaps, LLC, Bon Jovi, Jon Bon Jovi Fan Club, Inc., Backstage with Jon Bon Jovi, and their respective affiliates (collectively, "Sponsors") make no guarantees that tickets will be available to every or any user or member of a fan club or other site or service. Any available tickets will be made available to fan club members on a first-come, first-serve basis for select performances only, and Sponsors do not represent or warrant that tickets will be available for every concert or event date, or for every user or member. Ticket pre-sale and on-sale dates and times are subject to change or cancellation without notice. Sponsors make no guarantees with respect to the availability of tickets nor do the Sponsors make any warranties or representations with respect to any tickets received. All events are subject to cancellation or postponement without notice. Only in the case of show cancellation, only the face value of the ticket will be refunded. Any and all premiums, convenience fees, shipping, handling, and other fees will not be refunded under any circumstance. Please consult with the applicable venue for seating information prior to purchase and for any changes to the show schedule.
VIP PACKAGE TERMS AND CONDITIONS: Purchasing a pair of two (2) non-Front Row VIP packages or one (1) Front Row VIP package guarantees you two (2) adjacent seats in the row purchased. However, purchasing two (2) VIP packages in two (2) separate transactions does NOT guarantee that both seats will be adjacent. Merchandise items as displayed on The Backstage VIP page (www.bonjovi.com/vip) that are included in the Backstage VIP packages will be sent 2-3 weeks before the applicable event date or will be available for pickup at the venue day of show. All Backstage JBJ VIP programs and merchandise may vary and are subject to modification at any time. VIP packages are non-refundable. If you are in a wheelchair or need handicap access, you agree to directly contact us after making your purchase so that we may make the proper arrangements. Please note all packages are non-transferable; no will-call name changes will be permitted. Parking may not be available in all markets. Commemorative VIP Laminates are for commemorative purposes only. The VIP Laminate or does not gain or authorize access into the venue, VIP or any backstage areas.
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